Your satisfaction is our priority, and we understand the importance of peace of mind when shopping online. We offer a 14-day returns period from the date of delivery, entitling you to a full refund or exchange if you decide to return your item.

How to Return a Product:

1. Notify Us: Inform us via email at Info@MozerisFineAntiques.com of your intention to return your purchase. Alternatively, you can call our office at +44 1376 334482 or use our LiveChat to talk to one of our agents.
2. Document the Condition: Before shipping, a video of the object's condition and packaging will be required. Instructions will be clarified in the email.
3. Shipping Label & Collection: We will send you a return shipping label and arrange a date and time for the collection of the parcel by FedEx Express.
4. Inspection: Once the package has been received, the item will go through a quality inspection to ensure it has been returned in its original condition.
5. Refund Processing: Once all checks have been completed, the refund will be issued. Please allow 3-5 business days for the funds to appear in your account.

If you have any questions about our delivery and returns policy, please don't hesitate to contact us.